my personal blog about systemcenter

Install SCOM Agent on computer with Service Manager Console Installed

After a recent upgrade to R2 we wanted to update all SCOM agents , however push to service with Service Manager Console installed failed (this is mostly admin servers and Citrix servers in our enviroment

The SCOM Agent detect is Service Manager is installed and if its installed the installer exits

THIS IS UNSUPPORTED AND IT WILL KILL YOUR SERVICE MANGER SERVER if you force the install on a server , ONLY do this on admin servers or clients that have both the agent and the console installed NEVER on Service Manager Servers

Action ended 09:18:23: WindowsFolder.399B61E4_41A2_4BE4_889A_A0D0761C88A8. Return value 1.

MSI (s) (40:60) [09:18:23:922]: PROPERTY CHANGE: Adding WindowsFolder.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 property. Its value is ‘C:\Windows\’.

Action start 09:18:23: WindowsFolder.80B659D9_F758_4E7D_B4FA_E53FC737DCC9.

MSI (s) (40:60) [09:18:23:922]: Doing action: FindRelatedProducts

Action ended 09:18:23: WindowsFolder.80B659D9_F758_4E7D_B4FA_E53FC737DCC9. Return value 1.

Action start 09:18:23: FindRelatedProducts.

MSI (s) (40:60) [09:18:23:923]: PROPERTY CHANGE: Adding CORECOMPONENTPRESENT_SMRTM property. Its value is ‘{FE333322-19E9-4B03-B248-DB327D96A92A}’.

MSI (s) (40:60) [09:18:23:923]: Skipping action: _StopCoreServices.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 (condition is false)

MSI (s) (40:60) [09:18:23:924]: Skipping action: _KillOMProcesses.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 (condition is false)

MSI (s) (40:60) [09:18:23:924]: Skipping action: _Set_OM_AGENT_FOUND (condition is false)

MSI (s) (40:60) [09:18:23:924]: Skipping action: _Set_MOMV3_AGENT_FOUND (condition is false)

MSI (s) (40:60) [09:18:23:924]: Doing action: _Set_CORECOMPONENTPRESENT

Action ended 09:18:23: FindRelatedProducts. Return value 1.

MSI (s) (40:60) [09:18:23:924]: PROPERTY CHANGE: Adding CORECOMPONENTPRESENT property. Its value is ‘{FE333322-19E9-4B03-B248-DB327D96A92A}’.

Action start 09:18:23: _Set_CORECOMPONENTPRESENT.

MSI (s) (40:60) [09:18:23:924]: Skipping action: _AbortDowngradeProductAttempt (condition is false)

MSI (s) (40:60) [09:18:23:924]: Doing action: _AbortCoreComponentPresent

Action ended 09:18:23: _Set_CORECOMPONENTPRESENT. Return value 1.

Action start 09:18:23: _AbortCoreComponentPresent.

MSI (s) (40:60) [09:18:23:925]: Product: Microsoft Monitoring Agent — The Microsoft Monitoring Agent cannot be installed on a computer on which the Operations Manager management server, gateway server, Operations console, operational database, web console, System Center Essentials, or System Center Service Manager is already installed.

The Microsoft Monitoring Agent cannot be installed on a computer on which the Operations Manager management server, gateway server, Operations console, operational database, web console, System Center Essentials, or System Center Service Manager is already installed.

Action ended 09:18:23: _AbortCoreComponentPresent. Return value 3.

—-

The workaround is normally to uninstall the Service Manager Console , Install the Agent and Install the Console Again

clip_image002

However if we rename the Service Manager Installer registry key

clip_image004

We can then install the SCOM agent

and then rename the registry back to normal

MSI (s) (40:94) [09:27:48:572]: Note: 1: 1707

MSI (s) (40:94) [09:27:48:572]: Product: Microsoft Monitoring Agent — Installation operation completed successfully.

MSI (s) (40:94) [09:27:48:578]: Windows Installer har installeret produktet. Produktnavn: Microsoft Monitoring Agent. Produktversion: 7.1.10184.0. Produktsprog: 0. Producent: Microsoft Corporation. Installationen lykkedes eller fejlstatus: 0.